Help?!? BSOD - Windows 7
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Running Win 7 64 bit ultimate RTM
Getting a bsod randomly...but most often when trying to finish this damn adobe cs4 install.QUOTEMicrosoft ® Windows Debugger Version 6.11.0001.404 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [E:\MEMORYold.DMP]
Kernel Summary Dump File: Only kernel address space is available
Symbol search path is: C:\Symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a51000 PsLoadedModuleList = 0xfffff800`02c8ee50
Debug session time: Sat Aug 15 23:04:16.161 2009 (GMT-4)
System Uptime: 0 days 0:08:21.708
Loading Kernel Symbols
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Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details
Loading unloaded module list
....
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* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.
BugCheck 3B, {c0000005, fffff80002dd610e, fffff88008006160, 0}
PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details
Probably caused by : ntkrnlmp.exe ( nt!ObpCloseHandleTableEntry+3e )
Followup: MachineOwner
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3: kd> !analyze -v
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* *
* Bugcheck Analysis *
* *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff80002dd610e, Address of the exception record for the exception that caused the bugcheck
Arg3: fffff88008006160, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.
Debugging Details:
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PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 00000000`7efdf018). Type ".hh dbgerr001" for details
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP:
nt!ObpCloseHandleTableEntry+3e
fffff800`02dd610e 410fb6442418 movzx eax,byte ptr [r12+18h]
CONTEXT: fffff88008006160 -- (.cxr 0xfffff88008006160)
rax=fffff8a00e131cd0 rbx=fffff80002c73300 rcx=fffff8a00a898a60
rdx=fffff8a00e131cd0 rsi=fffffa80063f0060 rdi=fffffa80063f0060
rip=fffff80002dd610e rsp=fffff88008006b40 rbp=fffffa8006361060
r8=fffffa8006361060 r9=0000000000000334 r10=0000000000000334
r11=00000000003127a0 r12=fffffa8005a1d230 r13=fffffa8006361060
r14=000000000233ea00 r15=0000000072a12450
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
nt!ObpCloseHandleTableEntry+0x3e:
fffff800`02dd610e 410fb6442418 movzx eax,byte ptr [r12+18h] ds:002b:fffffa80`05a1d248=0e
Resetting default scope
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x3B
PROCESS_NAME: msiexec.exe
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from fffff80002dd6094 to fffff80002dd610e
STACK_TEXT:
fffff880`08006b40 fffff800`02dd6094 : 00000000`00000334 fffffa80`06361060 fffff8a0`0a898a60 00000000`00000334 : nt!ObpCloseHandleTableEntry+0x3e
fffff880`08006bd0 fffff800`02ac2153 : fffffa80`063f0060 fffff880`08006ca0 00000000`7efa7000 00000000`0251e36c : nt!ObpCloseHandle+0x94
fffff880`08006c20 00000000`77bbffaa : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0233e178 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77bbffaa
FOLLOWUP_IP:
nt!ObpCloseHandleTableEntry+3e
fffff800`02dd610e 410fb6442418 movzx eax,byte ptr [r12+18h]
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt!ObpCloseHandleTableEntry+3e
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc600
STACK_COMMAND: .cxr 0xfffff88008006160 ; kb
FAILURE_BUCKET_ID: X64_0x3B_nt!ObpCloseHandleTableEntry+3e
BUCKET_ID: X64_0x3B_nt!ObpCloseHandleTableEntry+3e
Followup: MachineOwner
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3: kd> .cxr 0xfffff88008006160
rax=fffff8a00e131cd0 rbx=fffff80002c73300 rcx=fffff8a00a898a60
rdx=fffff8a00e131cd0 rsi=fffffa80063f0060 rdi=fffffa80063f0060
rip=fffff80002dd610e rsp=fffff88008006b40 rbp=fffffa8006361060
r8=fffffa8006361060 r9=0000000000000334 r10=0000000000000334
r11=00000000003127a0 r12=fffffa8005a1d230 r13=fffffa8006361060
r14=000000000233ea00 r15=0000000072a12450
iopl=0 nv up ei pl zr na po nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010246
nt!ObpCloseHandleTableEntry+0x3e:
fffff800`02dd610e 410fb6442418 movzx eax,byte ptr [r12+18h] ds:002b:fffffa80`05a1d248=0e
Pretty sure its looking like a driver issue..but what?? I've gone through and updated everything, so windows doesnt report any newer software, I even further updated a couple more that windows hadn't reported on.
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QUOTE (Governor @ Aug 17 2009, 01:05 PM) <{POST_SNAPBACK}>Are you submitting the problem to Microsoft?
Yeh, amusingly the result does not even have an entry. I've gotten some info by breaking down the error code into peices, but its not exactly the same problem. Most of what I've seen online seems to point at driver problems, memory hardware problems, or processor power management.
Things I've tried based on what I've read:
Changed power settings so computer/cpu does not go to sleep.
Turned off Win7's power management of fan controllers (apparantly it conflicts with some asus/asrock mobos such as mine)
Updated drivers, I found a couple that weren't fully updated even though windows reported they were. There is one for my ide controller that has yet to be updated as i cant even find a driver for it, but i'm not sure this is even the cause of the problems.
Removed much of the hardware on my system, and swapped out/used one single stick of ram. -
QUOTE (Alfy @ Aug 17 2009, 12:33 PM) <{POST_SNAPBACK}>Get a Mac.
Let me just drop this here for you.
/Note how chock full of useful information like Frat's the error is!
//Sheer programmatic perfection. -
Wow, a kernel panic.
Congrats. BTW, that is Tiger, 10.4 and we are on currently 10.5.8, with a new version coming out next month, Snow Leopard 10.6.
It's like saying XP sucks, and then showing a SS of a Windows ME BSOD. Mac OS isn't perfect, but I have not had any real problems to speak of with it. Can't say the same for Windows. -
In windows defence...I am running an OS that isnt even out yet, has little to no driver support yet, and is 64 bit to boot.
Now can we cut with the pissing contest and be a little more helpful people? I figured in a forum like this I'd get SOMEONE with a little more troubleshooting knowledge than myself.
New Stuff I've tried:
Ati released new win7 drivers yesterday, so I added those.
Updated bios: I am now on 1.2...only the second revision to this bios, so we have a long ways to go. For some reason last night Asrock posted a 1.3 bios, which I applied. but it still read as 1.2, and then I noticed it was no longer on the site today...so they might be working on it as we speak. Either way...very weird.
Forced memory speeds through bios (apparantly it was under manufacturer specs...by alot)
Updated southbridge drivers via amd's site.
All in all, its slightly more stable..but not by much. I am still getting kernal processing power errors, and BSOD's with the words "system_service_exception", mostly through adobe cs4 installer, or internet browsing. -
QUOTE (fratersang @ Aug 18 2009, 03:42 PM) <{POST_SNAPBACK}>Now can we cut with the pissing contest and be a little more helpful people? I figured in a forum like this I'd get SOMEONE with a little more troubleshooting knowledge than myself.
All in all, its slightly more stable..but not by much. I am still getting kernal processing power errors, and BSOD's with the words "system_service_exception", mostly through adobe cs4 installer, or internet browsing.
Damn man... idk. It's 7... so I doubt you're going to find much expertise *anywhere*. FWIW, you're a beta monkey, so this is what they want you to do. Find shit that is busted and report it. Other than that, my advice is to live without CS4 and to use a different browser.
As for cutting the pissing contest:
NEVAR!
It's one thing to like Mac's (as Court does)
It's another entirely to hate Windows for no good reason (as Alfy does)
Guess what. Neither OS is superior. It's (gasp!) a personal preference of UI functionality. And I'll stop arguing that point when Alfy stops popping into every computer thread to shit his "change to mac" line into one of the first 5 posts.
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Mines not beta...its the RTM (release to manufacturing) as in whats going to be shipping less than a few months...this does not bode well lol.
I could just blame the hardware manufacturers...my motherboard was labled "windows 7 ready" yet their site doesnt even have a single win 7 driver on it... fail on my part. -
*Bump*
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Don't believe there is a win7 RTM SP1, I am fully updated though :-/
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QUOTE (fratersang @ Aug 19 2009, 02:21 PM) <{POST_SNAPBACK}>Don't believe there is a win7 RTM SP1, I am fully updated though :-/
It's entirely possible that the other people with this complaint were pre RTM and that SP1 was wrapped up in the release you're using.
Bummer dewd... Sounds like it's time to roll back to a more stable OS.
This is why I don't typically jump right on the new ones. It'll probably work awesome in like 4 months. -
went to win 7 x86, runs fine
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This discussion has been closed.
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